Shipping, Delivery, Taxes & Fees

Shipping Charges:

A flat $4.00 shipping & handling surcharge will be placed on all orders.

All orders over $150.00 will require a direct or indirect signature via Ups. Ups will attempt to deliver 3 times, at which point the item will be returned to GSC. Shipping Charges are Non-Refundable in this event.

Any order that is returned to GSC because of an undeliverable address or after 3 failed attempts can be reshipped for an additional Shipping Charge. GSC will contact you for payment or your order will be refunded. Shipping Charges are Non-Refundable in this event.

Delivery Estimates:

Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. Please allow approximately 48-72 hours from receipt of order for shipment processing from our facilities. Please allow for a minimum of 7 business days for delivery unless express shipping is selected at checkout.

During peak periods, you may experience longer than average order processing time. Based on your shipping address, GSC Company will determine the most efficient method of delivery.

Shipping & Handling will be charged at the time of shipment. If your order includes a pre-order or backordered item, shipping & handling will be assessed for the entire order at the time of the initial shipment. You will not be charged for an item until it is shipped.

Taxes

State of Florida charges a 6% Sales and Use Tax on all products purchased from Florida Businesses, therefore, 6% Sales Tax is charged to all shoppers.  Charlotte County, FL charges a 1% discretionary tax on all sales within Charlotte County; therefore all Charlotte County, FL residents will be charged an addition 1% tax for a total of 7%.

Shipping & Handling is a Taxable Service

GSC Company does not ship internationally; only to US addresses. Using a freight forwarder to ship items internationally may result in issues not covered by GSC Company. If you use a package forwarding service to ship your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We will not provide a replacement or refund for any items or packages delivered to you from a freight forwarder. You should refuse any items or packages that arrive damaged and instruct freight forwarders to do the same. Any items lost after delivery to you or the freight forwarder will be your responsibility.

Please email us at customerservice@gwaltneysupplycompany.com if you have any questions.